Woottens of Wenhaston Nursery Opening Times
Woottens of Wenhaston Opening Times
Important Updates for Mail Order and Other Services during Covid 19.
Update as of 8th April
* Mail Order Delays
Currently our mail order service continues as normal and we are packing orders as quickly and safely as we can to get them to you. You may still place an order on our website, however orders may take longer to be processed and dispatched
This is due to a significant increase in demand, staff shortages, bank holidays resulting in couriers not delivering and processes on the nursery taking longer than usual as we put in place protocols to keep our staff and customers safe
We are working hard to get your orders to you – please bear with us.
Please note our usual 5-7 working day dispatch time is not possible. Our current delay time for orders is 3-4 weeks from the point of order and this may increase.We are prioritising packing orders and plant care with the staff we have remaining.
Should the Government Guidelines change preventing us delivering or staff shortages worsen your order will be held and delivered to you as soon as possible. Orders placed are on this understanding.
* Pelargonium orders are due for dispatch as normal from the beginning of April. Due to high sales we have now sold out of many Pelargoniums. Our first dispatch of Pelargoniums will prioritise those who ordered first (January onwards) We will take more cuttings as soon as staffing allows for our early summer batch of plants.
* The best way to check our stocks of plants is to use the website – plants are selling out daily so email enquiries regarding stock mean you could miss out on these plants. To check stocks – click down into the full plants record and add an amount to your shopping basket, if there is not enough stock you will be informed how much stock there is automatically
* Unfortunately we do not have a printed catalogue –our plant list is on the website https://www.woottensplants.com/plant-shop/
* If you are struggling to order on the website you can as a last resort email us the list of plants you’d like and we’ll try and compile an order for you so that the stock is reserved
* The nursery is closed for public viewing until further notice
* Our collection service is suspended until further notice
* All open days, events and courses are cancelled until the end of June and we will assess the situation at the time as to whether summer/autumn events go ahead
At Woottens we continue to work hard producing and growing plants, but our priority is the safety of our staff and customers so below are just a few notes on how we are dealing with Covid 19.
Our mail order service continues as normal with the following advice
Update 24th March: Currently our mail order service continues as normal and we are packing orders as quickly and safely as we can to get them to you. Orders may take a little longer to be processed and dispatched due to an increase in demand and staff shortages, we are working hard to get your orders to you so you can keep gardening, please bear with us
If possible please refrain from calling us at this time to inquire about the status of an order, instead please email firstname.lastname@example.org
Should our couriers stop delivering, whether that’s all parcels, or non essential parcels, we will have to put a hold on all orders. We will update this page immediately should this happen
Our couriers DPD continue to deliver parcels nationwide. Presently you DO NOT have to sign for your parcel and we are recommending all customers leave delivery instructions for their orders. For example – ‘leave on doorstep’
You can also put this note on your front door for delivery drivers
Should you not wish to open your parcel immediately, in most cases plants will survive in the package for 48 hours before showing signs of deterioration and even longer before they perish completely
We have a very small conscientious team at Woottens nursery, (just 3 of us presently) and we have a rigorous hygiene regime in line with the Government guidelines
DPD update for all customers can be seen here – DPD Bulletins
Our Spring Open Days, Events, Courses and Talks are postponed
Under government guidelines for social distancing we have decided to postpone our upcoming events this spring and summer, this will include onsite event days, courses and talks
Customers and individuals involved will be informed directly – if you have yet to hear from us please assume any event dated before the end of June is cancelled and you’ll be contacted as soon as we’re able.
Open Saturdays this spring are cancelled
We have not yet opened this year on Saturdays as normal and sadly will not be doing so in the foreseeable future. Please do check back for updates.
Whilst we appreciate we have a very open site where social distancing wouldn’t be an issue and we could put in place hygiene methods for customers, we have a personal responsibility for our safety at this time.
As many of our customers and friends will know, one of the nursery owners, Gillian has been in ill health and is now undergoing treatment which puts her in the high risk bracket when it comes to Corvid 19.
Whilst Gillian may be forced to self-isolate, along with her partner, who is also a valued member of our team, all staff at the nursery have to extra cautious at this time to insure her safety and continuation of the nursery.
Collections and Local deliveries.
As of the 23rd March our collection service is suspended – customers with existing orders to collect will be contacted direct and arrangements made for delivery of these orders.
Supporting local and small businesses
As well as our own health and well being we all know how much of an impact the virus and its fallout will have on small business owners and the self employed
Therefore we will be dedicating a page on our website for links and information about local and mail order businesses we know to help keep business thriving in the safest way possible. Please, please take a look over the coming weeks at our ‘Local Business Links’ page to see if anyone can be of service to you.
Although we have been quiet of late on social media, we hope to increase our presence on both Facebook and Twitter to offer news and advice to customers, especially those in isolation
Border Design Service
If you are keen to get gardening this spring but have some areas you’re just not sure where to start, why not consider our ‘Border Design Service’
This can be a remote service offered countrywide. Neill Ludmon runs the service; Neill is a local freelance garden designer and horticultural tutor.
The nursery is (normally- see update above) open for browsing and buying:
Every Saturday from the beginning of March until the end of October 10am-4pm
The first weekend of every month from the beginning of March until the end of October, Saturday and Sunday inclusive. 10am-4pm
These weekends fall as follows in 2020
7th and 8th March (currently cancelled)
4th and 5th April (currently cancelled)
3rd of May (postponed)
1st and 2nd June (currently cancelled)
6th and 7th July
3rd and 4th August
7th and 8th September
5th and 6th October
Specialist Event Open Days – see below for full details
Auricula Open Day POSTPONED
Our annual Auricula Day is a very popular event, our collection of over 400 different varieties is on view and many are available to buy. Our expert grower Sandra Sutton is on hand for advice on growing, propagation and breeding of these immaculate little perennials. Sandra has grown the Auriculas at Woottens for over 15 years and each year breeds our own ‘Woottens Hybrids’
Woottens Plant and Garden Fair
Plant specialists flock from all over Norfolk and Suffolk to attend our annual Plant and Garden Fair. Stall holders also include artists, local produce and craftsmen. Entry is free and any donations go to the NGS
Bearded Iris Open Fields. (TBC)
Woottens Nursery have been specialising in Bearded Iris from over 20 years. They were the nursery founders, Michael Loftus, passion and we have over 2 acres of them on view throughout May & June. Opening times are heavily dependent on the season but they are normally open from the third weekend in May to the second weekend in June. Everyday from 10am-4pm.
To find out more about our Irises visit our ‘Irises’ page of the website. Plants can be selected on the open days to be lifted and dispatched to you in August.
Pelargonium Open Day (TBC)
Michael Loftus’s ultimate passion was for Pelargoniums, specifically the scented leaf and species forms. Woottens Nursery now holds one of the most unique collections of Pelargoniums in the UK including some very rare specimens. Our expert grower Julie Nicholas will be available on the day to demonstrate how to propagate and grow these South African delights. Our collection of over 200 different forms will be on show and many plants are available to buy.
Hemerocalllis Open Fields.
Woottens Nursery grows over 600 different forms of Hemerocallis or ‘Daylily’ from the exuberant and flamboyant to the elegant and unusual. Our Hemerocallis fields are open for viewing annually usually the first two weekends in July. Saturday and Sunday from 10am-4pm. Plants can be selected on the day to be lifted and dispatched to you within 2-3 weeks.
The Nursery Office
The nursery office is open Monday – Friday from 9am-5pm and Saturday from 9am-12noon on either 01502 478258 or 07802507693
If you are unable to reach us by phone please be patient and leave a message or email us. We do not have office based staff, and we spend our days growing and propagating plants as well as dispatching orders so every impatient phone call causes us a delay in carrying out these tasks.
Pre-ordered plants can be collected from the nursery any day except Sunday by appointment. We require four working days to prepare orders for collection
Woottens Nursery Retail Site Changes in 2016
For many years Woottens Nursery was open 7 days a week at its site on Blackheath Road in Wenhaston. However in 2016 after experiencing challenging times in the trade the decision was made to close the retail site and relocate to the nurseries ‘Iris Field’ site which is located on Hall Road in Wenhaston. The nursery is now predominantly a mail order business but holds as many open days as time will allow. Whilst the location and layout may be a little different the plant range remains as diverse as before and the same high quality.We still have over 600 different varieties of herbaceous perennials and ornamental grasses available plus our unique collections of Pelargoniums, Auriculas and Irises. The passionate and knowledgeable staff are often on hand to give advice on plant selection, care and propagation.
You will find us located just behind the old site. When travelling from the A12 we are situated just before the turning to Blackheath Road on the left. When travelling from Halesworth – turn off the Southwold Road and travel through Wenhaston past the Star Public House and out towards the A12 and you’ll find us on the right. Our new postcode is IP19 9HF.
We do ask customers to understand that the new location is still a Work in Progress and we are a long way from completion.
There is currently no public toilet at the site and disabled access is limited.